The widget isn't appearing on my site

See troubleshooting widget installation — that article has the full diagnostic flow. Quick checklist:

1. View source (not DevTools). Search for "hellocivic". If the script tag isn't there, your CMS or framework stripped it.
2. Open the browser console. Look for any error mentioning hellocivic.
3. Check your CSP. If you have a strict Content-Security-Policy, allowlist cdn.hellocivic.com.
4. Try an incognito window. Rules out browser extensions interfering.

If none of that works, submit a ticket with your site URL and a console screenshot.