Built for
local governments.
Permits, payments, code enforcement, and resident portals — unified in one platform. Replace every disconnected tool in your city.
- 7×
- faster permit approvals
- $2.4B
- processed annually
- 150+
- cities live today
- 4.9★
- customer rating
Trusted by cities and counties and more
Trusted by
Cities and counties across the country
The Platform
Everything your city needs, nothing it doesn't.
Stop losing permits in email chains.
Replace disconnected spreadsheets and paper forms with a single intelligent permit queue. Every application, inspection, and approval — tracked in real time.
- Digital applications with document upload
- Automated routing to the right reviewer
- Real-time status updates for applicants
- Inspection scheduling and field reports
- Instant approvals with digital certificates
Building Permit
456 Maple Ave
Electrical Permit
789 Pine St
Plumbing Permit
123 Oak Blvd
Sign Permit
55 Market St
Collect what you're owed, automatically.
From permit fees to utility bills, accept payments online 24/7 and let HelloCivic handle reconciliation, reporting, and compliance automatically.
- Accept cards, ACH, and digital wallets
- Automated invoice generation and reminders
- Real-time financial dashboards
- One-click reconciliation reports
- PCI-DSS Level 1 certified
Total Collected (YTD)
$1,284,930
↑ 23.4% vs last year
Close cases faster, not just more of them.
Give your inspectors mobile tools and give your residents transparency. Every violation, inspection, and notice — on one coordinated platform.
- Mobile-first inspector app
- Automated violation notices by law type
- Photo and evidence management
- Resident portal for case status
- Compliance deadline tracking
Unsafe structure
ENF-1198 · Opened 2d ago
Illegal dumping
ENF-1197 · Opened 5d ago
Overgrown lot
ENF-1196 · Opened 8d ago
Noise complaint
ENF-1195 · Opened 3d ago
By the numbers
Proven impact across
every department.
0+
Communities
Local governments served
0+
Civic Apps
Purpose-built modules
0.0%
Uptime SLA
Enterprise reliability
0%
Time Saved
Avg. across departments
Consolidation
One platform. Replace them all.
Most cities pay for 6+ disconnected tools that don't talk to each other. HelloCivic replaces all of them.
Before HelloCivic
$5,500/mo
With HelloCivic
One plan.
How it works
Up and running in 30 days.
We've onboarded hundreds of cities. The process is proven, painless, and fast.
Book a live demo
Schedule 30 minutes with our government specialists. We'll map your current workflows, identify your biggest pain points, and show you exactly how HelloCivic fits your city.
We migrate your data
Our onboarding team handles everything — importing your existing records, configuring fee schedules, and setting up integrations with your finance system. Zero downtime.
Go live in 30 days
Your staff and residents are up and running within a month. Dedicated training, 24/7 support, and a customer success manager assigned to your account.
Testimonials
Cities that made the switch don't look back.
HelloCivic replaced four different systems we were paying for separately. Our permit processing time dropped from 3 weeks to 3 days, and our residents actually thank us now when they get status updates.
Maria Chen
City Administrator · City of Naperville, IL
7× faster
permit processing
“The onboarding team migrated 12 years of our code enforcement records in two weeks. We were live before we expected to be.”
James Okafor
Director of Code Enforcement · Cobb County, GA
“We collected more in permit fees in Q1 than we did in all of the previous year. The online payment portal made that happen.”
Sarah Nguyen
Finance Director · City of Plano, TX
“Our IT team spent months trying to integrate our old systems. HelloCivic was configured and fully integrated in three weeks.”
David Torres
IT Director · Mecklenburg County, NC
FAQ
Questions? We've heard them all.
If you don't see your question here, our team is happy to walk you through anything.
Talk to salesMost cities are fully live within 30 days. Our onboarding team handles data migration, configuration, and staff training. You'll have a dedicated customer success manager from day one.
Ready to modernize your city?
Join 150+ forward-thinking cities that chose HelloCivic. Request a live demo and we'll show you a custom build of your city's workflows — no generic slideshow.