2FA codes aren't working
When your authenticator app's codes are being rejected.
Updated
Check your phone's clock
TOTP codes are time-based. If your phone's clock drifts more than 30 seconds, every code is wrong.
Fix: enable automatic time-zone in your phone's settings.
You typed the wrong code
The code visible in your app rotates every 30 seconds — if you typed the previous one, it's already expired. Enter the current code.
You changed phones
If you set up 2FA on an old phone and didn't migrate, the new phone doesn't have the secret. Use a recovery code to sign in, then disable + re-enable 2FA on the new phone.
Lost recovery codes too
Contact support. We can disable 2FA after verifying your identity (typically by sending a confirmation to your account email).
Set up authenticator on multiple devices
The most reliable workaround: when you set up 2FA, scan the QR code with both your phone and a backup device (a tablet, your password manager). Either device can generate valid codes.
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