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Adding or updating a payment method

Add a new credit card, ACH debit, or update billing details.

Updated

Add a card

  1. Open Settings β†’ Billing β†’ Payment methods.
  2. Click Add payment method.
  3. Enter card details (we use Stripe β€” your card never touches our servers).
  4. Optionally mark as default.

ACH debit (US only)

Click Add payment method β†’ Bank account. We use Stripe's instant-verification flow β€” sign in to your bank, pick the account, and you're done.

Updating an existing card

Click the card β†’ Edit. You can update the expiration date and billing zip; the card number itself can't be changed (delete and re-add).

Removing a payment method

Click the card β†’ Delete. You can't remove the only payment method on file unless you also cancel the subscription.

Failed payments

If a payment fails, we retry automatically over the next 7 days, then put the workspace into a grace state for another 7 days. After 14 days total, write access is suspended (read-only mode) until billing is resolved.

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