Adding or updating a payment method
Add a new credit card, ACH debit, or update billing details.
Updated
Add a card
- Open Settings β Billing β Payment methods.
- Click Add payment method.
- Enter card details (we use Stripe β your card never touches our servers).
- Optionally mark as default.
ACH debit (US only)
Click Add payment method β Bank account. We use Stripe's instant-verification flow β sign in to your bank, pick the account, and you're done.
Updating an existing card
Click the card β Edit. You can update the expiration date and billing zip; the card number itself can't be changed (delete and re-add).
Removing a payment method
Click the card β Delete. You can't remove the only payment method on file unless you also cancel the subscription.
Failed payments
If a payment fails, we retry automatically over the next 7 days, then put the workspace into a grace state for another 7 days. After 14 days total, write access is suspended (read-only mode) until billing is resolved.
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